Conversations that drive revenue, not just resolutions.

The #1 Helpdesk + AI Agent built to drive sales. Turn browsers into buyers and automate routine support from one unified platform trained on your brand.

We power customer conversations for 40% of Shopify brands

Get to know Gorgias

Built for brands that know every conversation counts. Automate routine tickets and personalize the rest.

AI Agent trained on your brand

One conversation. Everywhere.

One unified inbox across every channel, with live Shopify data and full customer context built into every conversation.

High-quality answers. Measurable results.

Engage. Guide. Convert.
8.83× ROI
“The AI upsells with a conversational tone that feels genuinely helpful, not pushy. It asks the right follow-up questions and improves AOV. It’s exactly how we train our human agents.”

AI Agent + Helpdesk

Most brands bolt third-party AI onto a generic helpdesk. Gorgias unifies AI and the inbox in a single platform, so agents and automation share context, resulting in faster, more accurate responses.

Customer stories

Every conversation is a revenue opportunity. Here's the proof.

19.2x

ROI on AI-driven sales interactions

56%

automation rate in <2 months

10%

reduction in total cost of ownership

$500M+ revenue driven through conversations

17,000+ ecommerce brands powered globally

4.2x average return on investment

50 in 50 program

We help you get to 50% in 50 days.

Connect your channels
Launch in 1 week
Automate at scale
Drive measurable revenue

"When we first started with Gorgias, our goal was to hit 30% automation in 30 days. We surpassed that and are now above 50% automation, and we’re still climbing."
Courtney Bajek
Customer Service Lead at Orthofeet
Read the full story ->

Backed by the best

The most trusted names in AI and ecommerce choose Gorgias. Now you can too.

OpenAI Partner

Built on a direct OpenAI partnership. Deeper model access. AI fine-tuned for product recommendations, order management, and brand voice. A real integration.

Built into Shopify’s DNA

Shopify-invested. Orders, customers, and store data live inside Gorgias natively. One click to install. Zero data syncing.

Platform stability
Zero downtime during peak season. Handles high volumes and holiday surges without dropping a single conversation.

Continuous innovation
Commerce-first development. Every feature based on how Shopify brands actually work.

Deepest integrations 300+ integrations. Klaviyo, Recharge, Yotpo, and your entire stack. One click.

Protected investment
Scales with you. From 100 tickets a month to 100,000. Same platform.